• Home
  • GTC
  • Kontakt
  • Imprint / Data protection
You are here: GTC 

General terms and conditions (GTC)


The following terms and conditions apply to the contractual relationship between participants in seminars and in-house training , courses, projects, conferences, congresses and the German Packaging Award (hereinafter "participants") with the German Packaging Institute (hereinafter "dvi"). Differing terms and conditions of the participants are not valid.

Registration / Confirmation

Registration is possible via the Internet, by post, fax or e-mail. The registration becomes legally binding upon receipt of written confirmation by the dvi.

Terms of payment

The participation fee plus VAT is payable according to the payment terms stated on the invoice. If the participant is in default of payment, the dvi is entitled to claim default interest at the statutory rate as from the 1st day of late payment. At the moment these are 9% above the base rate (§247 and §288 BGB) p.a. Moreover, the dvi is entitled to charge a reminder fee of €40 (§288 BGB).

Cancellation / Rebooking by the participants

The following deadlines and costs apply:

Cancellation up to and including 30 calendar days before the event: free of charge.

Cancellation 29 days to 14 days before the event: 50 % of the registration fee.

Cancellation within 13 days before the event: 100 % of the registration fee, unless the participant is able to provide evidence of a conflicting amount of damages or expenses in their case. The cancellation statement shall be in writing in all cases. Transfer of the fee to another packaging submission in certain events is possible free of charge at any time.

The only exceptions are bookings for participants of the Packaging Professional Course. As this course is individually customized, transfers are not possible with a replacement person.

With in-house training courses, the dvi stipulates the following amended cancellation and rebooking conditions. Here the participants will be charged the accrued cancellation expenses to date. The cancellation must be in written form.

For the German Packaging Award, the following modified regulations apply:

If the application is withdrawn after the 30th day before the jury session, the dvi is entitled to retain an administration fee of 50% of the registration fee.

In case of cancellation after the deadline the dvi will charge 100% of the registration fee, unless the participant is able to provide evidence of a conflicting amount of damages or expenses in their case.

Transfer of the fee to another packaging submission for the current German Packaging Award in the same year is possible free of charge at any time.

Cancellation of an event by the dvi

The dvi asks for understanding in its right to reserve cancellation of an event due to failure of speakers to show up or due to lack of participants for example. In any such case, the dvi endeavours to inform participants of any cancellations or changes required in the program in time for the event. In case of cancellation of an event, the dvi will refund any fees already paid or on request provide the subscriber of a seminar with for a coupon for an equivalent seminar. Further claims (e.g. for travel compensation or accommodation costs) are excluded unless they are based on intentional or grossly negligent behaviour of the dvi.

Limitation of liability of the organizer

The dvi shall not be liable for any loss or damage to items brought to events or samples or exhibits, unless the loss or damage to such items is due to intentional or grossly negligent conduct of the dvi or other associated staff. With regards to this, the dvi recommends that the participants do not leave any valuables or important materials in the conference room during breaks.

Modification of the program

In exceptional cases, the dvi reserves to a reasonable extent the right to make necessary changes to the program, event dates, the speakers, the judges or the venue. In this case the participants are requested to direct questions to the project management or management of the dvi.


The documentation issued as part of the events of the dvi are copyrighted and may not be – even partially – reproduced without written consent of the dvi and the speaker concerned nor used commercially.

1. Contents

1.1. Introductory remarks on data protection
We take the protection of your personal data very seriously. Your privacy is important to us. Our contact details can be found in the Imprint.
The following provisions serve to inform you about the processing of personal data in accordance with the requirements of the General Data Protection Regulation (GDPR) in particular taking into account the information obligations under Articles 12 to 14 GDPR, and to inform you about the rights of data subjects under the GDPR in accordance with Articles 15 to 22 and 34 GDPR.

1.2. Subject of data protection
Subject of data protection are personal data. This includes, for example, information such as your name, postal address, e-mail address or telephone number, but may also include usage data such as your IP address.

2. Scope of data collection and storage

It is generally not necessary for you to provide personal data to use our website. In order for us to actually provide our services, however, we may require your personal information. This applies both to sending information or goods ordered and also to answering individual requests. If you commission us to provide a service or send goods, we collect and store your personal data, however, in general only when it is necessary for the provision of the service or the execution of the contract. For this purpose, it may be necessary to disclose your personal information to companies which we use to provide the service or execute the contract. These include, for example, transport companies or other service providers. If we perform one of the undermentioned or other activities or services, we would like to collect and store your personal data and will ask you for your express consent at the appropriate place on our website:

  • Sending a newsletter
  • Personalisation of our website
  • Further services and offers for which your express consent for data collection is required.

On completion of the contract, your data will be blocked and deleted after the retention periods established by tax and commercial law, unless you have expressly consented to the further use of your data.
If you registered for our newsletter with your e-mail address, your e-mail address will be used for our own advertising purposes, including beyond the conclusion of contractual relationships, until you unsubscribe from the newsletter.

3. Data collection through the use of cookies

Our website uses “cookies”. These are text files which are stored on your computer and which allow analysis of your use of the website. For example, information about the operating system, browser, your IP address, the website you previously accessed (referrer URL) and the date and time of your visit to our website is recorded. The information generated by this text file about the use of our website is transferred to a server and stored there. dvi will use this information to evaluate your use of our website to compile reports on website activity. This use is made anonymously or pseudonymised. No personal data of the user is stored, only the Internet protocol address. This information is used to automatically recognise you on your next visit to our website and to facilitate navigation. Cookies enable us, for instance, to customise a website in line with your interests, or to store your password so that you do not have to reenter it each time. Of course, you can also view our website without cookies. If you do not wish us to recognise your computer, you can adjust your web browser settings, setting your browser to block cookies before a cookie is saved by selecting "block all cookies". For full details of how this works, please read the browser's instructions. If you do not accept cookies, this may limit the functionality of our services. You may refuse the use of cookies by selecting the appropriate settings on your browser. To do this, you must disable storage of cookies in your Internet browser. For more information, please refer to your browser's instructions for use.

4. Collection and storage of usage data

In order to improve our website, we collect and store data such as date and time of the page request, the page from which you have accessed our site, and similar details. This is done anonymously, without personally identifying the users of the site. If necessary, user profiles are created using pseudonyms. In this instance as well, there is also no link between the individual behind the pseudonym and the collected usage data. We also use cookies for collection and storage of usage data. These are small text files that are stored on your computer and serve to store statistical information such as the operating system, the program you use to access the Internet (Browser), IP address, the website previously accessed (referrer URL) and the time. This data is collected only for statistical purposes, to further optimise our website and make our Internet offers even more attractive. Collection and storage is completely anonymous or using a pseudonym and cannot be used to identify you as a person.

4.1. Assigned data use
We adhere to the principle of assigned data and use, and therefore collect, process and store your personal data only for the purposes for which you have provided it to us. Your data will not be transferred to third parties without your express consent, unless this is necessary to provide the service or to execute the contract. Personal data will only be transmitted to state institutions and authorities entitled to receive such information within the scope of the statutory information obligations or if we are ordered to do so by a competent court. We also take internal company privacy very seriously. Our employees and the service providers appointed by us are sworn to secrecy and to comply with data protection regulations.

4.2. Right of information and revocation
You may at any time receive, free of charge, information about the data we have stored about you without stating any further reason. You can block, correct or delete any data we have stored about you at any time. You may also revoke your consent to us for collecting and using information, without stating a reason, at any time. To do so, please use the contact address indicated in the Legal Notice. If you have further questions about our data protection and how we process your personal data, feel free to contact us at any time.

Applicable law / place of jurisdiction

This contract is subject to German law. For fully recognised merchants according to German Commercial Code, the place of performance and jurisdiction for all claims and legal disputes arising out of the contractual relationship including processes for changes and documents shall be Berlin.

Last update: January 2016

To top